Thursday, November 29, 2007

Be Very Careful!

Word to the wise, check, recheck and triple check any online banking or bill paying transactions you might make. This weekend I was making some online bill payments and made what I thought was a $400 credit card payment....turns out I was careless with the 0's and made a $40,000 payment instead! The horrible thing is that for whatever reason both my bank and my credit card company allowed this payment to go through....despite the fact that my checking account has no where near $40,000 in it and I don't even come close to owing that amount on that credit card. I about had a hard attack when my checking account balance was roughly -$36,000! After two days, dozens of phone calls, about 10 customer services idiots, I mean representatives, and tons of stress later the situation is resolved....well, I'm crossing my fingers that it is anyway. My bank account is back to normal....still monitoring the credit card for fees, charges and damage caused by idiot employees. Seriously, this is stress one does not need during the holiday season!

2 comments:

Silvitanova November 30, 2007 at 2:21 PM  

Oh, this must be so frustrating! And the that idiots that are populating the callcenters: GRRR!

Andrea November 30, 2007 at 4:10 PM  

OOPS!! That is horrible Erin, especially the having to deal with all the customer service reps ... I detest those calls. Crossing my fingers it all gets worked out and nothing wonky shows up!

Next time you want to make that kind of error, send it my way ;).

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